Tender Details

Country: Chile
Summary: Contactability for Waiting List Management
CLT Ref No: 128270477
Deadline: 29 Oct 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 1549-173-LE25
Purchaser's Detail:
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Description:
Products or services: Call center or technical support software (call centers or contact center)
October 14, 2025, from the head of Procurement of the Supply Unit, the requirement is not found in the Annual Purchasing Plan 2025, approved by Exempt Resolution NO410, of 2025. However, the acquisition is necessary for the following reasons: "…but according to what was indicated by the Administrative Deputy Director via email on September 29, 2025, there are economic resources per proposal ministerial charge under subtitles 21 and 22 in hospitals, and indicates that for our hospital the initiative reaches 265 million pesos. Additionally, the head of the records subunit, Diego Rodriguez Bustos, sends a validation certificate, dated October 13, 2025, where points out that 'in accordance with Technical Standard NO118 on Demand Registration and Waiting Times No GES January 2025 and the Technical Guidelines for Contactability Management issued this year, it is appropriate to technically and normatively substantiate the implementation and/or strengthening of mechanisms to improve the contactability of users on waiting lists...'. ensure operational multi-channel including telephony, email, instant messaging and SMS, complete traceability of each registration interaction of ej...
Documents:

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Contactability for Waiting List Management - Chile Tender

The NORTH METROPOLITAN HEALTH SERVICE SAN JOSE HOSPITAL, a Government sector organization in Chile, has announced a new tender for Contactability for Waiting List Management. This tender is published on ChileTenders under CLT Ref No: 128270477 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-10-29.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.