Tender Details

Country: Chile
Summary: Contact Services Contact Center
CLT Ref No: 121902205
Deadline: 04 Aug 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: CLP 13314315
Notice Type: Tender
Document Ref. No.: 622-57-LR25
Purchaser's Detail:
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Description:
The purpose of the tender is to have Contact Center omnicanal services that integrally support citizen care and campaign management actions, through a platform with cutting -edge technology that incorporates the latest versions of software and technological tools in force in the market, which must be located in the awardee. ● In order to tend to an efficient, permanent, safe and quality service provision for the fulfillment of TGR's purposes and objectives, in addition to allowing better control by TGR of the TGR of the TGR Execution of services, this tender will include two omnicanal service items of Contact Center. ● Each item of Omnicanal Services of Contact Center will be awarded to a single supplier, who must provide everything required in the item awarded. ● Additionally, an item is included for Omnicanal services associated with the face -to -face channel.
PRODUCTS OR SERVICES: CALL CENTER SOFTWARE OR TECHNICAL SUPPORT (Call Centers or Contact center)
Documents:

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Contact Services Contact Center - Chile Tender

The TREASURY GENERAL DE LA REPUBLICA, a Government sector organization in Chile, has announced a new tender for Contact Services Contact Center. This tender is published on ChileTenders under CLT Ref No: 121902205 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-04.

The estimated tender value is CLP 13314315, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.